Create Transparent Public Status Pages for Customers
Official Integration Guide for UptimeRobot
During unexpected system outages, support teams face heavy volumes of repetitive customer inquiries. Learn how to launch a public status page that communicates system health in real time.
Table of Contents
Prerequisites and System Requirements
- Active UptimeRobot monitors
- Domain registrar DNS access (for custom domain setup)
Step-by-Step Implementation Procedure
Create Status Page Module
Navigate to the Status Pages tab in UptimeRobot and click Add Status Page. Name your status portal and select which specific monitors (web applications, APIs, or databases) to display publicly.
Apply Custom Branding and Subdomain
Upload your corporate logo, set custom brand colors, and specify a custom web address (such as `status.yourcompany.com`). Inside your domain provider (such as Namecheap or GoDaddy), create a CNAME record pointing `status` to `stats.uptimerobot.com`.
Publish and Link to Support Channels
Save your configuration and publish the page. The status page displays historical uptime charts and real-time operational status without revealing sensitive backend IP details.